Service Catalog

Calendar for Faculty & Staff

Adding: Windows | macOS
Sharing: Windows | macOS
Managing Permissions: Windows | macOS
Scheduling meeting: Windows | macOS | Outlook Web App (OWA)
Delegating account to someone else: Windows | macOS | Outlook Web App (OWA)

Calendar for Students

Adding: Adding Canvas Calendar to NLaw account

Cloud Storage for Faculty & Staff

NU Box
Accessing: Web (Computer) | Android/iOS
Operations: Sharing files & folders | Deleting & recovering content | Editing & managing files
Management: Creating NU Box groups | Using NU Box with your Org or Dept | Managing sharing in an NU Box Org account | Adding additional email addresses

OneDrive
Installing: Windows | macOS | Android/iOS

Cloud Storage for Students

Google Drive
Overview: Google Suite
Integration: Integration with Canvas

OneDrive
Installing: Windows | macOS | Android/iOS

Directory Service

Directory - Northwestern Law
Directory - Northwestern

Email for Faculty & Staff

Setup (Outlook): Windows | macOS | Android | iOS (Outlook & Apple Mail app)
Creating a signature: Windows | macOS | Outlook Web App (OWA)
Managing mailbox size (Quota): Windows | macOS | Outlook Web App (OWA)
Adding a shared mailbox: Windows | macOS | Outlook Web App
Delegating: Windows | macOS | Outlook Web App (OWA)
Managing Delegates: Windows
Scams & Phishing attempts: Email Scams @ Northwestern

Email for Students

Scams & Phishing attempts: Email Scams @ Northwestern
Graduating Students: Refer to the Student Graduation Checklist
New Students: Refer to the New Student IT Guide

Hardware

Recommendations: Faculty | Staff
Recommendations: Students (Law School only)
Laptop Recommendations

Laptop Tune-Up Service

Laptop Tune-up Guide

Listserv

General Use: Subscribing | Unsubscribing | Using the Listserv Web Interface | Identifying your subscriptions
Listserv Management: Creating/deleting/renaming listserves | Managing your listserv | Managing listserv subscribers | Managing subscriber digests | Adding/Removing an unsubscribe links | Resolving problems sending images or attachments | Troubleshooting attachments

Multi-Factor Authentication

Duo
Registering a phone | Updating after new phone purchase | Managing settings and phones

NetID

Activate your NetID | Changing NetID Password | Password Recommendations | Web Access Issues

Printing/Copiers for Faculty & Staff

Installing PaperCut: Windows | macOS
Setting your PaperCut pin number: Set your PIN
Print to copier using PaperCut: Printing
Releasing the document in PaperCut: Release

Printing/Copiers for Students

WebPrint: Printing from the Law Library | Requesting a WebPrint refund

Security

Email Scams @ Northwestern
Protect your password
Report a scam
Email Defense System

Software

Download: Office 365 | Student Software

Training

Sources: LinkedIn Learning | Tech Talks | TeachX

VPN

Install Cisco AnyWhere: Windows | macOS

Web Conferencing

Blue Jeans
Setup: Scheduling | Attending 

WebEx

Installing WebEx productivity tools: Windows | macOS
Setting up: Personal Conferencing Number (PCN)

Wireless @ NU

Connecting to "Northwestern" network: Windows | macOS | iOS | Android
Connecting to Eduroam: Windows | macOS | iOS | Android
Deleting a saved wireless profile:  Windows |  macOS